Account does not meet minimum requirements
I've wasted a day trying to help my son figure out why this game won't allow him access.
Account doesn't meet minimum requirements is the error message.
His account is not age restricted on xbo...
Forum Discussion
EA_Barry
Community Manager
Community ManagerMaybe you need to change the console security settings?
Does the account have an active XBL Gold subscription?
Hi,
The security setting on his xbl account show him as a 21 year old. So ay above the rating of 12 for this game.
Xbox support told me that the EA account was showing as an underage account but again I've changed his age on that to show 21 so that's not it either.
The only common solution I have read about is linking his Origin account to his xbl account but I have no idea how to do that from the current Origin interface.
- EA_Barry
It appears your situation is, or has been handled via case #29993849 created after your post here.
Hi,
I had the same problem. When I changed my console security it did not work. What can I do for this? Can you please help?
- EA_Barry
There are three reasons you are possibly seeing that:
1) One of your accounts is underage
2) Your security settings are not correct
3) You do not have an active XBL Gold or PS+ subscription
[Removed - Admin.]
