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Anonymous's avatar
Anonymous
9 years ago

Account does not meet minimum requirements

I've wasted a day trying to help my son figure out why this game won't allow him access. Account doesn't meet minimum requirements is the error message. His account is not age restricted on xbo...
Anonymous's avatar
Anonymous
9 years ago

Hi,

The security setting on his xbl account show him as a 21 year old. So ay above the rating of 12 for this game.

Xbox support told me that the EA account was showing as an underage account but again I've changed his age on that to show 21 so that's not it either.

The only common solution I have read about is linking his Origin account to his xbl account but I have no idea how to do that from the current Origin interface.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @uningzzegg0

    It appears your situation is, or has been handled via case #29993849 created after your post here.

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