Forum Discussion
EA_Barry
Community Manager
9 years agoMaybe you need to change the console security settings?
Does the account have an active XBL Gold subscription?
Anonymous
9 years agoHi,
I had the same problem. When I changed my console security it did not work. What can I do for this? Can you please help?
- EA_Barry9 years ago
Community Manager
There are three reasons you are possibly seeing that:
1) One of your accounts is underage
2) Your security settings are not correct
3) You do not have an active XBL Gold or PS+ subscription
- Anonymous9 years ago
[Removed - Admin.]
- Anonymous8 years ago
Hi Baz,
1: As the parent i changed the age of my 12 year old to 37 like me.
2: there's 6 months of XBL active.
3: As a 37 year old player my child doesn't have any restrictions on his account for me to change.
And we still cant accesses Need for Speed 2015, NFS Pay Back or EA servers..
Solution????