Forum Discussion
EA_David
Community Admin
5 years agoHey, have you been locked out since your post? Can I check what steps you have tried, so that we don't double up?
Thanks.
2 years ago
i hope to fix it pleas
- EA_Illium2 years ago
EA Staff (Retired)
Hey @najidamaj009
Would it be possible to get more information on this?
- EA ID (PSN ID/Gamertag):
- Which platform are you on?
- Are you getting an error message?
- Does this happen when loading into a specific mode or performing an action in a mode?
- Are you playing from the device's internal storage or an external drive?
- Please share any steps you've tried to far to resolve the issue:
- If possible, share a Screenshot or Clip...
- If on PC, please share a DxDiag file and an EA app Error ID Number
We can use this information, to help make the team aware of the issue and to further investigate.
Cheers!
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