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novaphoenix1's avatar
novaphoenix1
6 years ago

Blue graphics corruption

DISREGARD, SEE BELOW

It turns out that AMD installers haven't been installing the drivers correctly since 2017. Everything works using the actual latest drivers. Please disregard this post. I'm going to go sit in a corner now.

When I try to play Need for Speed Heat, I get these graphics. Changing the settings to borderless, windowed, etc does nothing, neither do any of the other video options.

My hardware:

Ryzen 7 2700X

Sapphire Radeon RX 480 8GB

16GB RAM

Windows Insider build 19028.vb_release.191115-1325

EDIT: I'm also using the latest AMD drivers, Adrenaline 19.11.3

nfs heat

8 Replies

  • Sjonny30's avatar
    Sjonny30
    6 years ago

    Please give this man a me too that gives the problem more attention. The people from ea here only seem to care about certain problems and not the smaller ones it seems. I think it is developer ignorance at this point cause I never get a response from anyone.

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    6 years ago

    @novaphoenix1 

    That is an unusual visual issue, try reseating both ends of your video cable.

    Do you see anything like this in any other games?

    Thanks.

  • novaphoenix1's avatar
    novaphoenix1
    6 years ago

    It happens on both of my monitors, and the DisplayPort cables are fully locked in so I don't think that the cables being loose is the problem. This issue does not happen in any other game.

  • novaphoenix1's avatar
    novaphoenix1
    6 years ago

    It's been 2 weeks and I'm still unable to play the game I paid $60 for. Any updates or help would be appreciated.

  • novaphoenix1's avatar
    novaphoenix1
    6 years ago

    I don't know what to say. It's been a month since I bought this game and all I get is one community manager who posts one would-be solution and then decides to ignore the thread after I respond. Though I guess I should've expected it by buying an EA game, why does it have to be this way? I can't even refund the game so now I'm $60 in the hole. Thanks EA.

  • EA_Atic's avatar
    EA_Atic
    Icon for DICE Team rankDICE Team
    6 years ago

    Hey @novaphoenix1  sorry for the delay! 

    When you reinstalled the drivers form the PC I assume you nuked them from orbit and the where nothing left in the PC including any AMD programs? 

    If you move the document folder to desktop and then start the game up I assume the same issue is there? 

    /Atic 

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