Please see the following post from EA_Tom on this please: https://answers.ea.com/t5/Technical-Issues/Origin-Unable-To-Connect-From-Iran/m-p/5557573#M218832
Thanks.
No way. They won't fix it. Looks like they don't care. They haven't updated the game since June 2018. Updates and multiplayer have been crap since Ghost took over NFS saga.
I'm on Xbox here. It is still not working, I can connect to the hangout if I want. I can do casual speed lists, in fact even still they're instant queue. As soon as I try to play ranked (it's the last achievement I need for completion) I am disconnected and get the dr1001 error code. This is beyond frustrating.
Your best solution for you is contact The vendor for where you purchased the game at, and see if they will exchange the game with you. It sounds like a corrupt disc to me.
Also, another idea is contact Xbox and make sure your license for online play is still currently covered for you.
Something as simple as a bad online license or corrupt game disc could give anyone a true fit.
Another idea is make sure the country you live in is serviced for support and is not on a blocked Government list.
EA won't support coverage in many countries outside of America.
I hope my suggestions we're helpful today.
I wish you all the best.
Take care. 👍😁
