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Anonymous's avatar
Anonymous
10 years ago
Solved

Cannot connect to EA Servers

@Straatford87 I bought the game yesterday and I cannot play the game. I started the game and played for half an hour and tried switching to Play Alone Mode and now it cannot connect to the EA Serv...
  • Straatford87's avatar
    Straatford87
    10 years ago

    @saadburney

    Hi,

    First make sure that you restart your router and system. Then try connecting to the game via a wired ethernet cable.

    If the issue persists then make sure that the following ports are allowed on your network:

    • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
    • UDP: 1024-1124; 18000; 29900

    It is important that you check both any anti-virus, anti-malware and firewall programs on your system. Make sure to also check the firewall and settings on your router; a firewall should be disabled and the best setting for gaming would be to enable UPnP.

    Further tips are available in the following two articles:

    And lastly, since Need for Speed requires a persistent internet connection--even in solo mode--it is important that you make sure that your network connection is optimal.

Straatford87's avatar
Straatford87
Icon for DICE Team rankDICE Team
10 years ago

@saadburney

Hi,

First make sure that you restart your router and system. Then try connecting to the game via a wired ethernet cable.

If the issue persists then make sure that the following ports are allowed on your network:

  • TCP: 80; 443; 9960-9969; 1024-1124; 3216; 18000; 18120; 18060; 27900; 28910; 29900
  • UDP: 1024-1124; 18000; 29900

It is important that you check both any anti-virus, anti-malware and firewall programs on your system. Make sure to also check the firewall and settings on your router; a firewall should be disabled and the best setting for gaming would be to enable UPnP.

Further tips are available in the following two articles:

And lastly, since Need for Speed requires a persistent internet connection--even in solo mode--it is important that you make sure that your network connection is optimal.

Anonymous's avatar
Anonymous
9 years ago
Hi,
I have a ps4
Yesterday I played with game and I really enjoyed it but today I can't and there is no problem with my Wi-fi and I'm connected to psn too.I checked everything so I really don't what is going on.
Please help !
Thank you

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