Forum Discussion

ddillonn's avatar
ddillonn
6 years ago

Cannot edit car's paint/wrap? Game says, "Retrieving your custom wraps..."

For the last day, I have not been able to change the paint, let alone download wraps for any of my cars. My game says, "Retrieving your custom wraps..." over the first two Paint & Wrap options. When ...
need for speed heat
maluch551's avatar
maluch551
6 years ago

There is a solution to this problem. You Need to turn off cloud storage in origin. Then delete the entire contents of the NFS Heat folder in Documents. The downside is that you have to start the whole game unfortunately again. :/

  • solayyyj's avatar
    solayyyj
    6 years ago

    Do you think if I keep my original corrupt file they would be fix it in the near future? I am having the same issue as you on my pc

    • maluch551's avatar
      maluch551
      6 years ago
      @solayyyj I also have a backup of my old save but I doubt it will fix as you can see nobody is interested in here from Managers
      • solayyyj's avatar
        solayyyj
        6 years ago

        What level are you at with your old save?

    • xxxboy29xxx's avatar
      xxxboy29xxx
      6 years ago
      @solayyyj Did u try and see if u deleted wrap data would fix I’m not on Pc But I’m sure y’all might have wrap data I was going too try it out on my PS4 but I don’t know if it would make any difference
      • solayyyj's avatar
        solayyyj
        6 years ago

        Didn't work mate, thanks 

    • GobiJYT's avatar
      GobiJYT
      6 years ago

      Check my reply there is an easy fix

      • xxxboy29xxx's avatar
        xxxboy29xxx
        6 years ago

        Really I’m on PS4 and really want this fix 

    • maluch551's avatar
      maluch551
      6 years ago
      @amdy56 I can't tell you because I don't have ps4 or xbox one. I'm sorry.
  • Silvao11's avatar
    Silvao11
    6 years ago
    @maluch551 this is not a solution if you have to erase all your data
    • wqsi's avatar
      wqsi
      6 years ago
      @Silvao11 Thats the only way to fix it on pc for now i guess. I had the same problem
      • Silvao11's avatar
        Silvao11
        6 years ago

        i am on ps4, i refuse to start the game again 

  • BosozukuJDMstyl's avatar
    BosozukuJDMstyl
    5 years ago

    Can you do this with out touching the save game and just delete the wraps : vinly folders like on froza 

  • anti-0rd1nary's avatar
    anti-0rd1nary
    4 years ago
    @maluch551 I can enable the cloud storage again after deleting the files with the cloud storage off right?

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