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Commn_Fox's avatar
3 years ago
Solved

Can't launch the game, help?

Can't start NFS Heat through Steam or the EA App, even tho Steam shows i'm playing the game, the .exe doesn't start the game window. The task manager also shows that the .exe is running yet no game window is open.
Already watched every "fix" on youtube. Tried running it in administrator mode, updated gpu drivers, win8 compatibility mode, disabled fullscreen optimizations, added system variable OPENSSL_ia32cap with value ~0x20000000, nothing has worked yet.

SPECS:
Ryzen 5 1500X
Radeon RX570 8GB
16 GB DDR4 2660MHZ RAM

  • Hi @Commn_Fox  

    Can we try the following steps, when you have a moment? 

    If the issue continues let us know the following:

    Spoiler

    Platform:

    PSN ID/Xbox GT:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers

    Cheers!

1 Reply

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago

    Hi @Commn_Fox  

    Can we try the following steps, when you have a moment? 

    If the issue continues let us know the following:

    Spoiler

    Platform:

    PSN ID/Xbox GT:

    Are you getting an error message?

    Date this issue started (is it still happening?)?

    Is anything else happening?

    If possible, share a Screenshot or Clip...

    If on PC, please share a DxDiag (Allows us to get PC Spec's, Check for errors/crashes, and look at drivers

    Cheers!

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