Can't play with family.
I'm trying to play nfs heat with my kids and my wife. My son got his own pc with his own copy of the game on his own steam account. My other son got his pc and his own copy of the game on his own s...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)HI @Ill_Smoke_Fools To confirm is everyone connected to their own EA Account as well?, If one of the steam accounts is tied to an EA account that the Xbox is also on its possible that is causing the kicks to happen.
We all have our own EA accounts as well. Does e-mail accounts matter, if so will changing the e-mail address fix it? Cause i think my wife used her e-mail address on my sons ea account.
- EA_Illium
HI @Ill_Smoke_Fools The email itself doesn't matter, emails however, can only be used on one EA account at a time so if you were trying to log into 2 EA accounts with the same email this would indicate they're actually the same account.
Something else to check is the devices using Steam accounts. Have they ever logged into one of the other devices before? (say Steam account A signing into Steam account B's PC). If so confirm it's not still saved to be logged into as that has caused online issues before.
If not, would it be possible to look at setting up a Static IP address for each device on your network and see if this issue continues?
Thanks!
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