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Anonymous's avatar
Anonymous
10 years ago
Solved

Car does not move

I recently installed via disk successfully and started the "pre-mission" where I have to just have to drive to the garage (after selecting my first car after the whole diner video) . It loads, the car is on the screen but I cannot drive or reverse. My car drove fine in the first two scenes on the way to the party and then on the way to the diner. I can however go to the map but nothing is unlocked yet and pretty much I am stuck. If I press nitros it says I do not have it so I know my buttons are working fine except throttle. Things I tried to remediate: restarted xbox and start the mission over: result - same problem. I will try uninstalling and reinstalling the game but it took to long to reinstall I had to call it a night and have not checked if that worked.

Just wanted to provide the feedback to make this a known issue but I did not see this one raised yet on the forums (but did see it for the Rivals game). I am playing on xbox one. Please advise for myself and the community.

-Matt

  • Hi @KMOmaverick @Timetorally @Belgian-Riots,

    For who hasn't done so yet, please check our Basic Troubleshooting guide, then please report back to me if it resolved the issue.

    I did raise this issue for you and I will report back here if I have further information. If any of you has any further information for me, please let me know. Sorry for the inconvenience!

    --Tom

    *Marking as solution for visibility.*

5 Replies

  • Hi @Timetorally / Matt,

    I have not seen this issue reported before either. Can you please go through our Basic Troubleshooting guide? If the issue persists, please let me know. Do mention which steps you have tried once you are done.

    I will look out for further reports. If your issue persists, I will raise it up.

    --Tom

  • I have it also, first a disconnect in the middle of a cutscene then i had to play the whole tutorials again and now the car doesn't move anymore, relaunched the game and now it crashes. bluescreen with errorcode on the ps4

  • Anonymous's avatar
    Anonymous
    10 years ago

    I have the same issue.... xbox one and the NFS servers lost connection half way through the second cut scene when i am suppose to be racing to the diner and the car wont do anything, just decelerates down to nothing then the level restarts after about 60 seconds.... The controller works as i can pause and nitro (i have no nitro though) rebooted the system and reset me back to the race across the bridge and still nothing..... so basically i cant play now.... this surely isn't just affecting me..... Can anyone help please.... the game looks amazing and i want to play!

  • Straatford87's avatar
    Straatford87
    Icon for DICE Team rankDICE Team
    10 years ago

    Hi @KMOmaverick @Timetorally @Belgian-Riots,

    For who hasn't done so yet, please check our Basic Troubleshooting guide, then please report back to me if it resolved the issue.

    I did raise this issue for you and I will report back here if I have further information. If any of you has any further information for me, please let me know. Sorry for the inconvenience!

    --Tom

    *Marking as solution for visibility.*

  • Anonymous's avatar
    Anonymous
    10 years ago

    Just posting update EA Tom - A delete of the game - powercycle off-on then reinstall worked. Not ideal that I had to do that as it takes so long to install but luckily it put me right back in the game where I left off which was unexpected but good.

    Hopefully it does not happen again but this worked Tom.

    Cheers,

    Matt

    (on xbox one)

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