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annadewitt123's avatar
annadewitt123
2 years ago

"Connecting to EA" Problem on PS5

Hello. I installed NFS Heat and when I try to open it, it stucks on "Connecting to EA" page. Could someone help me please? I am using PS5.
nfs heat
Salty_Taxpayer's avatar
Salty_Taxpayer
2 years ago

I have the same issue and all the steps listed here doesn’t work. How can I fix this issue?

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    2 years ago
    Hi @Salty_Taxpayer, To confirm are you on PS5 as well?

    • Salty_Taxpayer's avatar
      Salty_Taxpayer
      2 years ago

      Yep. On the PS5 slim. 
      I've tried deleting/reinstalling the game, PS5 cache clearing after safe restart, and checking for network/restarting router... nothing works and can't play the game.

      • Salty_Taxpayer's avatar
        Salty_Taxpayer
        2 years ago

        When I launch the game it basicaly works until the screen says "press x to start" and  "connecting to EA" and then it goes to "Something went wrong" PS5 message.

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