Forum Discussion

2 years ago

Constant Crashing on PC when Streaming

Hello, I'm trying to play Need for Speed Heat on PC, but I constantly crash whenever I stream the game on Discord to friends. So far, I have tried this: 1. Deleting SteamApps Shaders 2. L...

nfs heat

EA_Barry

Community Manager

2 years ago

@rolf807

Some troubleshooting to try:

Turn off the EA app overlay via the three bar menu at top left, Settings, Application, In-game overlay
Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
In the EA app, click on the game and then Manage, Repair
Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/

Thanks.