Product: Need for Speed HeatPlatform:Microsoft XBOX OneSummarize your bug Controller does not work can only press dashboard buttonWhat car were you using? None can’t get past sign omg gameWas the car your own build or downloaded from the in-game community? Personal BuildWhat was the last event you played? NoneWas it a day or a night event? Night EventHow often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Not sure. Started the game and it wouldn’t workWhat happens when the bug occurs? I can’t use my controller or play the gameWhat do you expect to see? This fixed?Please fix this and let us know if it is being worked on

Product: Need for Speed HeatPlatform:Microsoft XBOX OneSummarize your bug The game starts and the intro video is played. The text ”Play as *user* (A)” is shown but no controller input is accepted.What car were you using? Was the car your own build or downloaded from the in-game community? What was the last event you played? Was it a day or a night event? How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? Not sureWhat happens when the bug occurs? Stuck on login/start screenWhat do you expect to see? The game menuProduct: Need for Speed HeatPlatform:Microsoft XBOX OneSummarize your bug The game starts and the intro video is played. The text ”Play as *user* (A)” is shown but no controller input is accepted. Can’t get past this screen.What car were you using?Was the car your own build or downloaded from the in-game community?What was the last event you played?Was it a day or a night event?How often does the bug occur? Every time (100%)Steps: How can we find the bug ourselves? I tried to start the game first time after update. Not sure how to recreateWhat happens when the bug occurs? Stuck at login/start screenWhat do you expect to see? The game menu

Any one know if this is just a xbox problem?

@BulldogPlata Hey I got around it load up the game go to the game hub and join a friend even if it’s full it will get you to the play screen

Hi guys, I have the same problem one Xbox one X and Xbox one S afte update 28/01/2020I have - Standart controllers, Elite, Elite 2 controllers. NFS Heat doesnt work with Elite, Elite 2 and other non standart controllers.I fixed the problem next one steps:1) Reset the Xbox (only settings, games dont touch).2) Set up the console with the STANDRAT controller. (dont set up backup).3) DO NOT TOUCH anything in the XBOX settings. If you will change something the game will stop work again.4) DO NOT COONNECT another controllets (Elite, Elite 2 and other). If you will connect another gamepad and start game from it the game will stop wotk again.5) After that start game from the STANDRAT controller and play.This is at least some temporary solution to the problem.In this topic, I described everything in detail (but on russian language - use to google translate to translate if you are interested it)https://answers.ea.com/t5/Tehnicheskie-voprosy/Ne-zapuskaetsya-NFS-Heat-na-Xbox-One-X-S/m-p/8696545#M811 - This is a complete process for exploring problems with me.I also sent bug reports to EA Games and XboxAnd sorry for my bad english😞

Controller not working can’t press A

25 Replies

miltonfisk
6 years ago
Product: Need for Speed Heat
Platform:Microsoft XBOX One
Summarize your bug The game starts and the intro video is played. The text ”Play as *user* (A)” is shown but no controller input is accepted.
What car were you using?
Was the car your own build or downloaded from the in-game community?
What was the last event you played?
Was it a day or a night event?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? Stuck on login/start screen
What do you expect to see? The game menu
‌
Product: Need for Speed Heat
Platform:Microsoft XBOX One
Summarize your bug The game starts and the intro video is played. The text ”Play as *user* (A)” is shown but no controller input is accepted. Can’t get past this screen.
What car were you using?
Was the car your own build or downloaded from the in-game community?
What was the last event you played?
Was it a day or a night event?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I tried to start the game first time after update. Not sure how to recreate
What happens when the bug occurs? Stuck at login/start screen
What do you expect to see? The game menu
‌
Obeyjeff65
6 years ago
Why is it not letting us
juneboozy
6 years ago
Has this been resolved yet?
BulldogPlata
6 years ago
Ea says they have no reports of this problem and didn’t seem to be working on it at all
BulldogPlata
6 years ago
@Obeyjeff65 It has to do with the update
ecs_hxc
6 years ago
Any one know if this is just a xbox problem?
BulldogPlata
6 years ago
@ecs_hxc It seems like it is
1RAMBALDI1
6 years ago
They need to fix this now I wanted to see the update and play the game
miguelvela5
6 years ago
@miltonfisk EA needs to fix this dam issue!!!
shlumper1990
6 years ago
Product: Need for Speed Heat
Platform:Microsoft XBOX One
Summarize your bug The game starts and the intro video is played. The text ”Play as *user* (A)” is shown but no controller input is accepted.
What car were you using?
Was the car your own build or downloaded from the in-game community?
What was the last event you played?
Was it a day or a night event?
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Not sure
What happens when the bug occurs? Stuck on login/start screen
What do you expect to see? The game menu
‌
Product: Need for Speed Heat
Platform:Microsoft XBOX One S
Summarize your bug The game starts and the intro video is played. The text ”Play as *user* (A)” is shown but no controller input is accepted. Can’t get past this screen.
What car were you using?
BMW M3 GTR
Was the car your own build or downloaded from the in-game community?
OWN BUILD
What was the last event you played?
NOT A 100% BUT I THINK IT WAS ONE OF THE DISCOVERY RACE
Was it a day or a night event?
NIGHT RACE
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I tried to start the game first time after update. Not sure how to recreate
What happens when the bug occurs? Stuck at login/start screen
What do you expect to see? The game menu but I ain’t able to press a to start or even change profile on the main loading screen.