NFS payback crashes when I click play, it will start up for about 2 secs then shut down, ive done a safe boot and with networking enabled I can play the game but it is really really slow, around 1 fps (because GPU isn't running) and I'm thinking that NVidia is the problem. Anybody got any suggestions?
IVE FOUND A SOLUTION! So what I have been doing is when I'm in origin I "update game" and "repair" the game multiple times (once each before trying the game) then when I click on play and origin minimizes I click on another program or the background to have it not focus on the game; then when the game shows up as a little window on the top right of my screen I click on it and after 2 tries of doing that it has worked again! I'm not sure if this is going to work for you guys but I have found that It works for me. Let me know how it goes.
As much as for some this has fixed the issue , others are still finding issues, so to help out here are a few options.
1. GPU Drivers & Windows Updates.
as always with new Ea Games check your Graphics Drivers are up to date. this also includes Windows 7, Netframe work 4.+ (you kinda need this to install the latest drivers)
" Nvidia, yeh im looking at you.. "
Note 1 : do the install the proper way.
1. Uninstall the old driver
2. reboot
3. Install new driver
4. reboot
Note 2 : made sure the GPU control panel is setup corretly and like Nvidia Control panel "manage 3d settings" > program settings > NFS Payback (if found) is set to defualt (global)
2. Disable EA Origin Game Overlay.
this has been an old golden rule since the day go of origin and ingame overlay.
(also if you do , (you shouldnt use it) , disable "Display FPS Counter".
3. Run as Admin. More Windows 7 then Windows 10 but still a goodie.
Find your Install path , Normally it is C:\Program Files (x86)\Origin\ (for Secondary drives see my additional notes below)
locate your game .exe and right click > properties > compatibily tab , at the bottom is "run this program as an administrator .
Note : That in Windows 10 you can also set compatibility to Windows 7, this is not a good option but worth a try if nothing else works.
Secondary Storage Install Location : it has been found (me personally) that Origin has issues reading and writing to secondary drives. use the above "run as admin" with Origin.exe to start origin in Administrative mode.
4. Modify the Profile (not for poking around in and some CC can detect modified files as cheating)
So locate your save profile.
Windows 7: C:\Users\spar\Documents\Need for Speed(TM) Payback\settings
Windows 10 just look in your "my Documents" and \Need for Speed(TM) Payback\settings
You are looking for "PROFILEOPTIONS_profile" Create a copy and save it in an different folder. if you have it go to step 1. if you do not go to step 2.
Option 1. Right click the file > select "open with" > "notepad".
you need to located text "FullscreenEnabled 1GstRender." this must be changed to 0 , "FullscreenEnabled 0GstRender."
ALSO. locate and do the same for the following :
MotionBlurEnabled 0GstRender. (make sure this is set to 0)
ResolutionHeight 768GstRender.
ResolutionWidth 1024GstRender.
Change the Resolution Height and width as you wish or match above to run tests
You must now click File > Save . do not use "Save as". attempt loading the game.
Option 2
You will have to create a "file" this can be difficult but if you have the previous NFS15 save then it can be worked around.
Located the same Above file ""PROFILEOPTIONS_profile" copy and save to the NFSPayBack file location. open with Notepad and Delete contents and paste in
My CPU does not have integrated graphics. I have ( 2 ) GTX 980Ti's in SLI.. I am aware that SLI is not supported at this time however it should just mean that only one GPU will be used. To be fair, this is an issue that ONLY occurs with NFS: Payback.
As far as adding a custom profile, this is not going to change anything. Without a game profile the game is going to use the global driver settings. If I add a game profile and I do not specifically change any settings, I will still be using the default game profile settings which in my case will be the same as global defaults. I don't see any specific settings to change within your directions that would help with compatibility.
The workaround posted here (nice job finding a way to just play the game) is clearly some details of a bug that is pretty critical and needs a patch IMHO.
I dont even have a window appear. I tried the fix, but doesnt work for me. I dont even have a window appear, i can only see the process on the task manager appear for 2 seconds then it goes away, so the fix cannot be used for me ☹️
@EA_BarryI've set the game in the Nvidia panel but this don't change.
So I've tested the clean boot, don't change.
After a complete reinstall of Origin and NFS, I've tested the "workaround" from @Craniaxx, and the game start.
The game has crashed a lot before I could launch it ONE time but I could play during 45 minutes without problems...
I see also some crash dump files in the game folder in the \Documents\Need For Speed payback.
After my working day, I'll post few of them here and I hope the Dev team find a solution to solve the problem because trying 100 times to launch the game is not a solution 🙂
I have tried everything in here and I still cannot get the game to launch (it also appears in task manager for 2 seconds and then closes). Tried everything, nothing worked. The only thing that changed is once I created the folder (it did not exist) and added my NFS15 files (for testing), it asked if my save data was correct, to use cloud or local. So the folder name is definitely correct, but the game still does not launch. Anyone have any ideas?
Also I managed to get some details about the details about the game process itself that tries to turn on. Can anyone confirm if the values are as they should be?
So we were investigating it together with Technical Advisor Sareem and Specialist Nicky from EA support team and eventually I found a solution and it was so well hidden as well. At some point I decided to use my notebook to check if it would be a workaround. The only reason I though about it because my PC uses i5-3570k, which is a 3rd gen Intel CPU and the oldest in the recommended settings is a 4th gen one. But it has 4 threads, so it should not be an issue. The notebook is an recent MSI Leopard Pro one that has 6th gen CPU and GTX 1060. Origin was never installed on it.
So I booted it up and installed the application from here: https://www.origin.com/irl/en-us/store/download What I immediately noticed is that the UI was completely different. So I told Sareem about it and he was rather surprised. Apparently my PC version of Origin was severely outdated. I tried to find any way to force it to update but I could not find any.
PC - 9.12.0.34172 Notebook - 10.5.5.6040
So I let the notebook to finish downloading and installing and launched the game. It worked. Hopes went up... "Could it really be the Origin application itself" I thought and told Sareem. Since there was no way to actually update my outdated PC version of Origin, I had to fully uninstall it, download it from website and install the V10 version.
And it WORKED. It resolved the issue and the game launched and played fine. Therefore if any of your are still having this issue or new people find it, do this:
PS! You do not have to uninstall the game when you uninstall Origin.
Thank you again EA Support team for your efforts!
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