Dealership crash
Product: Need for Speed Heat
Platform: EA app-PC
Summarize your bug Game is crashing when going to the second car in the dealership
What car were you using? Nissan 180
Was the car your own build or downloaded from the in-game community? Own build
What was the last event you played? Get noticed
Was it a day or a night event? Night Event
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? It doesn't matter what car or at what time in the game, just go to dealership and go to the second car, and the game crashes
What happens when the bug occurs? Total shutdown of the game
What do you expect to see? A working dealership so I can buy new cars
HI @unjellified Can we try the following steps and check if there is any change?
- Lower in-game settings to lower overall performance and check if crashing conitnues.
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Repair/Verify your game based on which client you are launching from
- EA App - Repair (My Collection > Tile Dots > Repair)
- Run the System File Checker tool then Check for Windows and GPU updates
- Default your game to the high-performance GPU, AMD Settings | Nvidia Settings | Windows Settings
- Guide for Troubleshooting Graphics issues
- Check for other applications that may be limiting EA App or Game performance