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NickyBoyDK1999's avatar
NickyBoyDK1999
6 years ago
Solved

Dealership Crash

Product: Need for Speed Heat Platform:Steam-PC Summarize your bug Game is crashing when going to the second car in the dealership What car were you using? The green Mitsubishi Evo Was the car you...
nfs heat
  • EA_David's avatar
    EA_David
    6 years ago

    Thanks for the video, very clear. Can you try a repair, and update your graphics drivers? I suspect either there's a local corrupt file, or a video element that's crashing when it tries to render. 

    For a repair on Steam

    1. Go to the Library tab in Steam and select the Need for Speed Heat
    2. Right Click on the game and click on Properties.
    3. Select the Local Files tab.
    4. Click on Verify Integrity of Game Cache.

    For updating drivers, there are some steps here, but the card manufacturers sites are pretty streamlined too; https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
6 years ago

Thanks for the video, very clear. Can you try a repair, and update your graphics drivers? I suspect either there's a local corrupt file, or a video element that's crashing when it tries to render. 

For a repair on Steam

  1. Go to the Library tab in Steam and select the Need for Speed Heat
  2. Right Click on the game and click on Properties.
  3. Select the Local Files tab.
  4. Click on Verify Integrity of Game Cache.

For updating drivers, there are some steps here, but the card manufacturers sites are pretty streamlined too; https://help.ea.com/en-us/help/pc/pc-graphics-troubleshooting/

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