device remove error when trying to play
Trying to load the game when I get an error message (see attached). Anyone else having this problem. It is all ok until I try to play the game
Forum Discussion
EA_Barry
Community Manager
Community ManagerA couple of things to try, Clean boot and clean video driver install.
First, download and run the following video driver uninstaller: http://support.amd.com/en-us/kb-articles/Pages/AMD-Clean-Uninstall-Utility.aspx
Then run your video driver setup and complete the reinstall process.
Then perform a clean boot to help prevent other software interfering with the game:
Ok I have just done a clean uninstall of my GPU drivers and then re-installed them with the latest drivers. I also ran a clean boot and restarted my PC after doing so.
THE GAME STILL SHOWS THE SAME ERROR
-- at first, ur video card does not match Minimum System Requirements, this is could be a main problem.
-- in ur log u have two errors type: TDR and RADAR PRE LEAK
LKD_0x141_Tdr:6_IMAGE_atikmpag.sys, type 0
RADAR_PRE_LEAK_64
Tdr cuses by problem with video card, video driver, OS,..
Radar pre leak - by problem with memory, drivers, software,..
-- if u have some overclocked settings (cpu, ram, gpu,..), discard it;
-- try reinstall videodriver with ddu again on version Crimson Edition 16.2.1 Beta;
-- and before run a game close any background software from Razer.
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