Forum Discussion
I also have the same issue on Android, my nvidia shield tablet profile is on level 85, but it registers me as Player, i am logged in with Google play games. If i log in on my other android devices, it restores a game profile from back in December when i was at Level 46. Somehow my game profile from when i first got the Nvidia shield tablet is not connected to my Google profile.
On my other Android devices i get my google profile name instead of the name Player.
So if Firemonkeys can fix this issue of game profiles being disconnected from Google or Apple games profiles i think our issues will be fixed.
I have tried the suggestion of deauthorising the nfsnl game in Google settings and reauthorising, but the issue remains.
- Mikimuster310 years agoHero+
First off, let me start by saying welcome to EA’s “Answer HQ”.
Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts) and get back in the game!I don't have experiences with playing the game on two different devices. But I know that this should be working. You should be able switching Android devices at will and your progress should be stored & to continue on another device!
The best thing for you to do is to make a support ticket at Firemonkey's support site. There's nothing we can do on the forum Answer HQ to fix lost ingame content issues like this.p.s.: Don't forget to read the sticky topic [READ FIRST] the official FAQ from help.firemonkeys.com
- ApprovedAnonymous10 years ago
I currently have a support ticket 305756, which has been open since February 1st, i was at Level 70 when i opened it, and am now at Level 85 in the game. So far firemonkeys hasn't replied to my support incident. Possibly they are very busy....