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mbkfc's avatar
mbkfc
4 years ago
Solved

EA is not sending me a verification code

Trying to log in on online but when EA supposedly sends me the verification code to my email it doesn't come through

  • EA_Illium's avatar
    EA_Illium
    4 years ago

    Hey @mbkfc,  

     

    Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.  

     

    If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information.  

     

    If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.  

      

    • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.     
    • Twitter - Select the message icon to get assistance     
    • Facebook - You can select the 'send message' option on the accounts home page  

     

    Thanks! 

4 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago
    @mbkfc Can you try checking your spam folder or any folder with a rule that might auto filter incoming mail?
  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    4 years ago

    Hey @mbkfc,  

     

    Thanks for sharing this with us, I can pass this report along to our team if anything changes let us know.  

     

    If you run into a new issue, please make a new post and provide as many details as possible and we can provide the most relevant information.  

     

    If you would prefer to speak to a support advisor instead, check out the links below for how to reach out to one.  

      

    • EA Help website - Phone/Chat/Email - Availability may vary but phone or live chat would be faster than email.     
    • Twitter - Select the message icon to get assistance     
    • Facebook - You can select the 'send message' option on the accounts home page  

     

    Thanks! 

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