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Anonymous's avatar
Anonymous
13 years ago
Solved

Error code b0001

Help!!  i have bought the new need for speed  most wanted, tried to load it, but it keeps coming up with error b0001 / email adress / password incorrect.

I have created a new ea sports account but it will still not let me get past this screen 

this is now really anoying and would really appreciate someone helping me 

cheers  Mark

Edit: title edited with error code

  • Hi gromitboy,

    Please see this page for a workaround for this issue. (edit: link removed)

    Please also contact an EA Game Advisor to sort out your account.

    Log in with your Origin account and then choose "Product", "Category" and "Platform" to see the contact options.

    Thanks,

    Barry.

10 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    13 years ago

    Hi gromitboy,

    Please see this page for a workaround for this issue. (edit: link removed)

    Please also contact an EA Game Advisor to sort out your account.

    Log in with your Origin account and then choose "Product", "Category" and "Platform" to see the contact options.

    Thanks,

    Barry.

  • Anonymous's avatar
    Anonymous
    13 years ago

    I can't connect my ea accountants with my Xbox live account ,it keeps seeing b0001.

    Any help

  • Anonymous's avatar
    Anonymous
    13 years ago

    I just bought the NFS most wanted for the xbox 360. I get to the press start screen and then the very next screen I get a loading screen that says, "The email address or password you entered is incorrect." So I hit continue or back and it just keeps looping me back to the same screen saying this. Any ideas anyone??

  • Anonymous's avatar
    Anonymous
    13 years ago

    Hi swattyd

    I have merged your message here.

    In this message  it sounds like it is an issue with your Origin account.

    Just like   we suggest contacting a game advisor for the moment so they can investigate further.

    In the meantime I will also report this error code to the team.

  • Anonymous's avatar
    Anonymous
    13 years ago

    As an EA Community Manager you should be ashamed of yourself for lying. It is not an Origin account issue. It is a well know crappy coding error that your development team has not been able to fix since it's October release. EA sold an online game that cannot be played online. Own your mistakes, and for fracks sake, fix it.

  • Anonymous's avatar
    Anonymous
    13 years ago

    I just acquired Need for Speed Most Wanted for PS3 and I am experiencing the same issue. I'll contact a game advisor.

  • Anonymous's avatar
    Anonymous
    13 years ago

    By the way, you should be aware - the link to the playstation knowledge center for the 'workaround' leads to an error message saying the anser is no longer available.

    You should fix that, because there are few things in this world more frustrating and infuriating than being told to go someplace to find an answer to your problem and being confronted with an error message.

  • Anonymous's avatar
    Anonymous
    13 years ago

    You still haven't removed, replaced, or fixed that dead link to a workaround.

  • Anonymous's avatar
    Anonymous
    9 years ago
    I had the same problem! but if you make an account using the computer and loggin you will be fine! trust me

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