Hi allI have Windows 10 installed, and bought myself Need for Speed Rivals yesterday. Installed, updated, etc. When I try to run the game, I get an error message (picture attached).Any help? I'm not a huge gamer or very technical, just like playing now and again. I also have NFS Hot Pursuit - works perfectly.

@ShineGamer12 Hi there, That looks as if your system only recognized the on-board graphic chip from Intel, but not any dedicated graphic cards (if your system has any). Can you post a DxDiag of your system? Instructions are available below: 1. Press and hold the Windows key and the letter R on your keyboard 2. You will see a Run box in the lower-left corner of your screen 3. Type dxdiag in the text field 4. Click OK 5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below) 6. If your computer has a 32-bit version of Windows, that button will not be available 7. Click the Save All Information button, found on the bottom of the DXDIAG report 8. Save this text file to your Desktop if possible 9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C). 10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).11. Copy the link of the page in your post, along with a precise description of your issue. Cheers, Nils

@ShineGamer12 Hi there, From what I could find out about your system, the graphic chip included is unfortunately not sufficient to run the game, based upon the minimum system requirements: https://www.origin.com/en-ie/store/buy/nfs-rivals-2014-/pc-download/base-game/complete-edition Spoiler (Highlight to read)OS: Windows Vista SP2 32-bit (with KB971512 platform update)Processor (AMD): Athlon X2 2.8 GHzProcessor (Intel): Core 2 Duo 2.4 GHzMemory: 4 GBHard Drive: 30 GBGraphics card (AMD): AMD Radeon 3870Graphics card (NVIDIA): Nvidia GeForce 8800 GTGraphics memory: 512 MBOS: Windows Vista SP2 32-bit (with KB971512 platform update)Processor (AMD): Athlon X2 2.8 GHzProcessor (Intel): Core 2 Duo 2.4 GHzMemory: 4 GBHard Drive: 30 GBGraphics card (AMD): AMD Radeon 3870Graphics card (NVIDIA): Nvidia GeForce 8800 GTGraphics memory: 512 MB Your DxDiag shows a Intel(R) HD Graphics (Core i3), based upon your CPU this is also referred to as Intel HD (Westmere), the first generation of the Intel HD Graphics chips. That said, I would suggest that you update the drivers none the less, it never hurts to try and a game might still run (albeit likely unsatisfactory). You can find drivers for your graphics chip here: https://downloadcenter.intel.com/ They might also show up as optional downloads for Windows Update, you can configure those as explained here: http://windows.microsoft.com/en-ie/windows-10/getstarted-choose-how-updates-are-installed Let me know if you have any further questions. Cheers, Nils

@alkesh45 Please right click and run the following files as an Administrator: C:\Program Files (x86)\Origin Games\Need for Speed(TM) Rivals\__Installer\vc\vc2012Update1\redist\vcredist_x64.exe C:\Program Files (x86)\Origin Games\Need for Speed(TM) Rivals\__Installer\vc\vc2012Update1\redist\vcredist_x86.exe C:\Program Files (x86)\Origin Games\Need for Speed(TM) Rivals\__Installer\directx\redist\DXSETUP.exe Also, try running with a Windows User Account that has Administrative Privileges and also run the game as an Admin. https://help.ea.com/en-us/help/pc/how-do-i-run-a-program-or-a-game-as-an-administrator/ If your issue continues then reply here and post the exact error message you see, thanks.

Thank you. Here is the link:http://hastebin.com/ikiguyinet.texWhen I run NFS Rivals on my Windows 10 Machine, it gives an error message (attached).Please help.

send to manager = your nfs RIVAL has problem with directx11 in many pc....please publish directx10 run patch that run when directx11 not avalable....it will harm EA....many many has this issue.....never use directx above 10 https://i.gyazo.com/3f852170aa2df27ff906ac8a9591b463.png https://www.google.com/search?num=100&newwindow=1&q=nfs+rival+directx+10&oq=nfs+rival+directx+10&gs_l=serp.3...60693.62824.0.63700.0.0.0.0.0.0.0.0..0.0....0...1c.1.64.serp..0.0.0.N5e5h5_-rls

Error with Need for Speed Rivals DirectX 10.1 and Windows 10

25 Replies

EA_Nils
Community Admin
10 years ago
@ShineGamer12 Hi there,

That looks as if your system only recognized the on-board graphic chip from Intel, but not any dedicated graphic cards (if your system has any).

Can you post a DxDiag of your system? Instructions are available below:

1. Press and hold the Windows key and the letter R on your keyboard
2. You will see a Run box in the lower-left corner of your screen
3. Type dxdiag in the text field
4. Click OK
5. If your computer has a 64-bit version of Windows, click the button Run 64-bit DXDIAG (see screenshot below)
6. If your computer has a 32-bit version of Windows, that button will not be available

7. Click the Save All Information button, found on the bottom of the DXDIAG report
8. Save this text file to your Desktop if possible
9. Open the text file, select all the text inside (Ctrl + A) and copy it (Ctrl +C).
10. Go to http://hastebin.com/, paste the contents of your DXDiag inside (Ctrl+V) and click Save on the webpage (Ctrl+S).
11. Copy the link of the page in your post, along with a precise description of your issue.

Cheers,

Nils
Anonymous
10 years ago
Thank you. Here is the link:
http://hastebin.com/ikiguyinet.tex
When I run NFS Rivals on my Windows 10 Machine, it gives an error message (attached).
Please help.
EA_Nils
Community Admin
10 years ago
@ShineGamer12 Hi there,

From what I could find out about your system, the graphic chip included is unfortunately not sufficient to run the game, based upon the minimum system requirements: https://www.origin.com/en-ie/store/buy/nfs-rivals-2014-/pc-download/base-game/complete-edition

Spoiler
OS: Windows Vista SP2 32-bit (with KB971512 platform update)
Processor (AMD): Athlon X2 2.8 GHz
Processor (Intel): Core 2 Duo 2.4 GHz
Memory: 4 GB
Hard Drive: 30 GB
Graphics card (AMD): AMD Radeon 3870
Graphics card (NVIDIA): Nvidia GeForce 8800 GT
Graphics memory: 512 MB

Your DxDiag shows a Intel(R) HD Graphics (Core i3), based upon your CPU this is also referred to as Intel HD (Westmere), the first generation of the Intel HD Graphics chips.

That said, I would suggest that you update the drivers none the less, it never hurts to try and a game might still run (albeit likely unsatisfactory).

You can find drivers for your graphics chip here: https://downloadcenter.intel.com/

They might also show up as optional downloads for Windows Update, you can configure those as explained here: http://windows.microsoft.com/en-ie/windows-10/getstarted-choose-how-updates-are-installed

Let me know if you have any further questions.

Cheers,

Nils
saharramin
9 years ago
send to manager = your nfs RIVAL has problem with directx11 in many pc....please publish directx10 run patch that run when directx11 not avalable....it will harm EA....many many has this issue.....never use directx above 10

https://i.gyazo.com/3f852170aa2df27ff906ac8a9591b463.png

https://www.google.com/search?num=100&newwindow=1&q=nfs+rival+directx+10&oq=nfs+rival+directx+10&gs_l=serp.3...60693.62824.0.63700.0.0.0.0.0.0.0.0..0.0....0...1c.1.64.serp..0.0.0.N5e5h5_-rls
Straatford87
DICE Team
9 years ago
@saharramin

The GPU in the provided screenshot, HD 2600 Pro, doesn't actually properly support new DirectX versions, so that doesn't seem to be related to this problem.
Anonymous
9 years ago
hey what abot me the link is hastebin.com/onanudujec.tex
Straatford87
DICE Team
9 years ago
@darklacerta7817

You have the following card:

Card name: AMD 760G (Microsoft Corporation WDDM 1.1)

This sadly also won't be able to run Rivals.
Anonymous
9 years ago
what do i need
Straatford87
DICE Team
9 years ago
@darklacerta7817

You can find the full minimum requirements in this help article:

https://help.ea.com/en-nz/help/need-for-speed/need-for-speed-rivals/need-for-speed-rivals-pc-system-requirements/
Anonymous
9 years ago
https://hastebin.com/puruciforu.tex

nfs rival is not running when i star game the trailor and introduction is start and when game is load it is stope with error

i have updated graphic driver please solves this problem
DxDiag.txt82 KB