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Anonymous's avatar
Anonymous
11 years ago

False Advertising; Don't Call the Game What it is Not

I just bought NFS:Rivals Complete Edition Bundle Pack, from PSN.

I did this, thinking it would be, you know, complete. As in, all content for the game. Upon closer inspection, I realize that there are certain things missing. It didn't occur to me that "complete" meant anything but. Having read up on each of the DLCs, it is NOT not complete. By my understanding, I'm missing half of the Loaded Garage, there were also apparently supposed to be speed points included  in at least 2 of the DLCs.

Why has your company lied and called it a complete edition, if you had no intention of putting a complete list of  content? It's also frustrating to read that my purchase was also valued less than previous people who bought the same damn thing .... 

This seems to be intentionally misleading and just bad form. Not impressed by the crafty wording.

2 Replies

  • Mikimuster3's avatar
    Mikimuster3
    Hero+
    10 years ago

    First off, let me start by saying welcome to EA’s “Answer HQ”.
    Answer HQ isn't just an ordinary message board or support center. It's a new approach to our community experience and a fun way of helping other players or to get answers (from players & experts)and get back in the game!

    The best thing for you to do is to contact a game advisor for more help with this. There’s nothing we can do on the forum Answer HQ to fix account and billing issues like this.

    You need to contact EA/Origin support for more assistance. They will be able to assist you further for this issue you are having.

    Follow these steps:

    *Note that some players may have issues when using Internet Explorer. If this is the case, please use an alternate browser such as Firefox or Chrome*

    Contact a games adviser any time using this following link https://help.ea.com/en/contact-us/new/

    1) Click on your game or search if it isn’t listed.
    2) Select a topic for the best results.
    3) Scroll to the bottom and select Contact Us.
    4) Select your platform and list a short description of your problem.
    5) Select live chat or call me to request a call back from an adviser.

    Hope this helps.

    For help on how to contact an Advisor please use these links:
    http://answers.ea.com/t5/Beta-Archive/How-to-contact-a-Game-Advisor-using-the-new-EA-Help-page/td-p/2161281
    http://help.ea.com/en/article/contact-ea-help/
    http://help.ea.com/en/article/how-to-attach-a-file-to-your-ea-help-ticket/

  • Anonymous's avatar
    Anonymous
    10 years ago
    Thank you. I'll try that.

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