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Anonymous's avatar
Anonymous
9 years ago
Approved

Game crash, will there be a solution?

I got a Lenovo A7600-F Android 4.4.2 tablet and have been playing NFS NL for exactly 1 year, since Oct. 12 2015. Last week, on a third day of special 40 LaFerrari blueprints event, the game started to crash during the loading screen, after about 10-15 seconds. Sometimes it closes without message, usually it just says "Unfortunately No Limits has closed". It always happens during the small rotating orange circle in right corner, just before the static police car chase image that starts the game appears. The game works fine on an almost identical Asus device with same specs as my Lenovo. Is this a known issue that is beeng worked on? Could some official here confirm the fix is on its way? I'd hate to miss the Mitsubishi event but if I am waiting for a fix that will never arrive I'd rather uninstall the game and forget about it. I have invested a lot into it, I enjoy it and it seems there are other people with this problem. Will there be a solution? No need to offer me technical help links, been there already. Just please answer my question.

10 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    9 years ago

    @Bideyho

    As the game is working for you on another device the issue appears to be with your A7600-F.

    Let us know if you are interested in doing some troubleshooting.

  • Well,had the same problem,with iOS,i play from multiple iOS devices,and i think this is the problem,when you switch devices,but after last game update,seems i can log in again.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved
    Same here game crashes during game play. iPhone 6S+ IOS 10.0.2
  • TheRealJony's avatar
    TheRealJony
    Hero+
    9 years ago

    @jpreilly1990 wrote:
    Same here game crashes during game play. iPhone 6S+ IOS 10.0.2

    @jpreilly1990 Try these:

    1. Close unused apps running in the background.

    2. Restart your mobile device.

    3. If #1 and #2 doesn't work, then remove unused apps.

    4. If #1, #2, and #3 doesn't work, then remove No Limits and install it again. Make sure you upload your game data to the cloud first before doing this.

    Link: Crashing or Closing Unexpectedly

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    Hi,

    my game was updated (3 mb) this morning, after the update the game crashes i cannot open the game.i have uninstalled the game and reinstalled it but still the same problem.

    Please help,

    its been more than 14 hrs i have not played the NFS no limits...

    Please help

  • TheRealJony's avatar
    TheRealJony
    Hero+
    9 years ago

    @kamran9989 wrote:

    Hi,

    my game was updated (3 mb) this morning, after the update the game crashes i cannot open the game.i have uninstalled the game and reinstalled it but still the same problem.

    Please help,

    its been more than 14 hrs i have not played the NFS no limits...

    Please help


    @kamran9989 Try these:

    1. Close unused apps running in the background.

    2. Restart your mobile device.

    3. If #1 and #2 doesn't work, then remove unused apps.

    4. If #1, #2, and #3 doesn't work, then remove No Limits and install it again. Make sure you upload your game data to the cloud first before doing this. (You did this already)

    Link: Crashing or Closing Unexpectedly

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    @TheRealJony

    1. Close unused apps running in the background.

    2. Restart your mobile device.

    ________________________________________________________________________________________________________

    I have tried, restated the device but still game crashes.

  • TheRealJony's avatar
    TheRealJony
    Hero+
    9 years ago

    @kamran9989 wrote:

    @TheRealJony

    1. Close unused apps running in the background.

    2. Restart your mobile device.

    ________________________________________________________________________________________________________

    I have tried, restated the device but still game crashes.


    @kamran9989 Then you may need to delete unused apps from your mobile device to free up some storage.

    Having a full storage can affect gameplay and can cause the game to crash.

  • Anonymous's avatar
    Anonymous
    9 years ago
    Approved

    @Bideyho Nope, there will never be a solution to this. I've been complaining for about a week and a half, game crashes whenever i play 'campaign' and have to use my race skips to earn rewards. Its still happening, no effort from EA/FM. Start looking for other games to play with no crashing issues and good support. 

    Thanks.

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