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e4db9706d3ed29f's avatar
e4db9706d3ed29f
8 years ago
Solved

Game crashes and makes computer reboot every time

I have tried everything from turning off my firewall to redownload the game and origin number of times. It crashes right after getting out of garage to play the game, and sometimes right in game afte...
  • e4db9706d3ed29f's avatar
    e4db9706d3ed29f
    8 years ago

    The restart is solved on my computer. I upgraded window7 to window10. Even with window 10 my computer did same first crashes game (restarted by itself). Then I changed my graphic card power wires from my powersupply unit hard wires to the modular connection that are available on my powersupply unit. So far no restarts happened while playing the Need for Speed. SimCity game issue I don't know what to do. 

e4db9706d3ed29f's avatar
e4db9706d3ed29f
8 years ago

Here is the Dxdiag. I have updated the motherboard bios and graphic card drivers recently. Still the game crashes right before I am suppose to go in my car garage.

EA_Barry's avatar
EA_Barry
Icon for Community Manager rankCommunity Manager
8 years ago

@e4db9706d3ed29f7

The only thing that is popping out at me from your Dxdiag is your old audio drivers.

It is probably worthwhile checking for and installing updated drivers on your hardware manufacturers website.

Let us know if this has the desired effect, thanks.

  • e4db9706d3ed29f's avatar
    e4db9706d3ed29f
    8 years ago

    I updated the audio driver what are available and are same, take a look, still game crashed. I even had the game crash(reboot) when I was just parked(still in one place) in front of the garage by itself didn't do nothing.

    • EA_Barry's avatar
      EA_Barry
      Icon for Community Manager rankCommunity Manager
      8 years ago

      @e4db9706d3ed29f7

      Hey, how many watts can your power supply provide? Sometimes a GPU upgrade requires an upgrade of the PSU also.

      • e4db9706d3ed29f's avatar
        e4db9706d3ed29f
        8 years ago

        1200w power supply

        Also I downloaded the need for speed (rivals) 64 bit, Rivals did same thing first then afterward I played for a while it ran good and now it started to do same crash(restarts computer). Also look my SimCity game it not turning electric on when I am zoomed out and away from city. These are the 3 games I am having trouble with. All games are on this same account.

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