After I resaved the config file the cutscene did play, but now the cutscene for cars is getting choppy. I also got kicked out of multiplayer twice today because of this stupid issue. Playing out of no where black screen, and then windows pops up need for speed most wanted has stopped working, pain in the arse. I doubt redownloading it will resolve your issue, didn't aid me in mine I even had origin check to make sure there was no corrupt files, no problems as far as the program is concerned.
I get this also, PC version. exactly at most wanted race cut scenes. havent found any cure yet.
i7 2.67ghz
6GB ram
64 bit win 7
MSI R7959 Twin frozr 3GB radeon HD PCI-E 3.0
Lately I've been on multiplayer and I can play for a while, then suddenly I get black screened and it crashes. I followed ea's suggestion with updating my graphics driver and that didn't help.
