Game won't launch on Xbox

I have the same problem on my Series S.

Thank you for the posts. Are you playing with accounts that had played on the previous generation before? If so, does starting on a fresh account help?

I also have an Xbox One 500gb. The game works fine on that console. Changing accounts on the Series S doesn't help. The game just doesn't work on the Series S.

Is there an update coming to solve the problem? The game still doesn't work on the Series S.

This has now started working for me on both consoles.

Basically I just mashed the A button repeatedly as it nears the menu prompt and it suddenly worked and let me progress.

Now since logging in and playing it seems to work normally on both my Series X and Series S machines.

To anyone else experiencing this maybe try that? Hopefully it works.

What's up with this on the Series S? I've got a performance graphics mode on Series X but no such option on Series S... Playing at 30fps is like it's a different game. Very disappointing.

Surely these could be enhanced on both? Not much of a remaster outside of cross play (which may work one day).

@Nismoguy82  Did you get through by using the suggested steps?

No, it didn't work for me. The game still doesn't work on my Series S.

Yup. Series X guy here having the exact same issue. It will load until your prompted to hit the "start" button and it closes me back out to the dashboard. I have tried putting the game on both my internal and external hard drive to no available fix.  

Having the same problem here. Would be nice if there was an update that would actually allow us to play the game.