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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Hot Pursuit not starting (error message - cannot start the graphics device)

Hi, When I try to launch the game it tells me "Cannot start the graphics device. Check your setting are valid in the config tool" The game version 1.0.0.0 worked on this computer.  But after Update...
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Thank You for advice.  I will try it next time , when i have similar problem.

    But i already somehow solved the problem. I just used RC flight simulator (RF7) from Phoenix RC and after that , when

    i once more tried to launch Hot Pursuit , it worked fine!!! 

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
8 years ago

@raps80 That's interesting. I'm not sure why it's happening but hopefully we have a workaround. 

You can try manually setting the resolution values, hopefully that'll help. 

If you go to My Documents\Criterion Games\Need for Speed(TM) Hot Pursuit you can open up the config file with notepad. In it you can try manually setting the height and width values. Save this then try launching the game again.

You can try using your native resolution or the default values the game uses on my system. On my system it shows up under the [Display] tab as:


Width=1024
Height=768

Anonymous's avatar
Anonymous
8 years ago
Approved

Hi,

I changed the settings and saved it (in to 1920x1080 and also tried 1024x768) , but after launching the game i got the same error and old settings were back like this: 

[Hardware]
AdapterNumber=0
[Display]
Width=800
Height=600
ForceAniso=false
HiResTextures=true
MotionBlur=true
DepthOfField=true
FitToVertical=true
GammaRamp=1.150
[Settings]
Webcam=
ShadowMapLevel=2
[Sound]
SpeakerSetup=0
HighQualFilters=1

  • EA_David's avatar
    EA_David
    Icon for Community Admin rankCommunity Admin
    8 years ago

    Thanks for the update, that's a bit strange. Can I check what your monitor's native resolution is? Also, do you use more than 1 screen?


    • Anonymous's avatar
      Anonymous
      8 years ago
      Approved

      Hi, native resolution is  1920 x 1080 at 60 Hz (Full HD ,1080p).

      I have only one HP Z23i.

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