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Anonymous's avatar
Anonymous
8 years ago
SolvedApproved

Hot Pursuit not starting (error message - cannot start the graphics device)

Hi, When I try to launch the game it tells me "Cannot start the graphics device. Check your setting are valid in the config tool" The game version 1.0.0.0 worked on this computer.  But after Update...
  • Anonymous's avatar
    Anonymous
    8 years ago
    Approved

    Thank You for advice.  I will try it next time , when i have similar problem.

    But i already somehow solved the problem. I just used RC flight simulator (RF7) from Phoenix RC and after that , when

    i once more tried to launch Hot Pursuit , it worked fine!!! 

EA_David's avatar
EA_David
Icon for Community Admin rankCommunity Admin
8 years ago

Thanks for the update, that's a bit strange. Can I check what your monitor's native resolution is? Also, do you use more than 1 screen?


Anonymous's avatar
Anonymous
8 years ago
Approved

Hi, native resolution is  1920 x 1080 at 60 Hz (Full HD ,1080p).

I have only one HP Z23i.

    • Anonymous's avatar
      Anonymous
      8 years ago
      Approved

      Thank You for advice.  I will try it next time , when i have similar problem.

      But i already somehow solved the problem. I just used RC flight simulator (RF7) from Phoenix RC and after that , when

      i once more tried to launch Hot Pursuit , it worked fine!!! 

      • EA_David's avatar
        EA_David
        Icon for Community Admin rankCommunity Admin
        8 years ago

        Wow, thanks for coming back with the update. I'm not sure what was going wrong here, but at least things are up and running again for you. 🙂

        Cheers!

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