TL;DR: Nothing on player's end is causing this. EA has an issue with their servers so NFS Heat is unplayable until they fix their end. I've included the transcript below.
WARNING: I pushed trying to play solo anyway and currently my inventory is wiped out. Don't know if this is fixable but I might have lost everything. If you can't connect to online play, don't try to push Solo like I did.
EA Rep(10/2/2022, 9:04:38 AM): Thank you for contacting EA HELP, my name is EA Rep, may I start with your first name please?
Tae (10/2/2022, 9:04:50 AM): Tae
Tae (10/2/2022, 9:05:23 AM): Thanks for picking up my ticket so fast
EA Rep(10/2/2022, 9:06:06 AM): Hey Tae, nice to meet you!
I hope you are doing good ,How may I help you today?
EA Rep(10/2/2022, 9:06:19 AM): I apologize for the long time wait .\
Tae (10/2/2022, 9:07:54 AM): No worries, system said 89 minutes but you got me in 10, which is great! So been some kind of desync on Need For Speed Heat I think? Started with playing offline I couldn't buy a new car from the dealership. Have 3/6 slots empty in my garage. Tried rebooting the whole system, saving progress in the garage between each race. Now trying to play online I can't connect to the server. Got error code 0003080F and instructions to contact EA support
EA Rep(10/2/2022, 9:11:12 AM): I can see that you are facing issue with playing NFS , I will surely check the options for you and will help you with the best possible information.
Tae (10/2/2022, 9:11:19 AM): rgr
EA Rep(10/2/2022, 9:11:25 AM): Please allow me a minute to have words with my team regarding this issue .
Tae(10/2/2022, 9:11:30 AM): Sure thing
Tae (10/2/2022, 9:11:56 AM): If the server's out, that's fine. Just want to make sure I've tried everything from my end that I can.
EA Rep(10/2/2022, 9:13:24 AM): Please do not worry my team is still checking.
EA Rep(10/2/2022, 9:13:26 AM): Meanwhile, checking the details on the issue, may I ask how was your day today ?
Tae(10/2/2022, 9:14:17 AM): Not bad. If this is the worst that happens, I'm having a good day.
EA Rep(10/2/2022, 9:15:12 AM): It will be resolve there is nothing to worry .
Tae(10/2/2022, 9:16:52 AM): Hopefully, but sometimes stuff happens
EA Rep(10/2/2022, 9:18:02 AM): I have just consulted with my concerned team regarding your issue. Please first of all, accept my apology for the inconvenience caused. I would like to inform you that there is some technical difficulties going on and there are many players facing this issue.
Tae(10/2/2022, 9:18:39 AM): Something on the server side then?
Tae(10/2/2022, 9:18:54 AM): Does this prevent offline play then?
EA Rep(10/2/2022, 9:19:26 AM): You would be glad to know that everything is fine and no need to worry about it. For you only, I have reported this issue to our concerned team and as per them, other players are also facing the same issue and our team is working hard to fix this issue as soon as possible. They will investigate for you. So please do not worry, please wait for sometime .
EA Rep(10/2/2022, 9:19:45 AM): Yes it is a known issue right now .
Tae(10/2/2022, 9:19:57 AM): So it prevents offline play?
EA Rep(10/2/2022, 9:21:28 AM): Please try to play
Tae(10/2/2022, 9:22:23 AM): Yeah I can try, but there seems to be some need for the inventory to synch to a server. Do they know if that's functional or if it's unable to save solo progress?
EA Rep(10/2/2022, 9:23:57 AM): I would suggest you to wait for sometime so that you can play it without any technical error .
Tae(10/2/2022, 9:24:07 AM): Sounds like a plan then. Thanks!
