Forum Discussion

2 years ago

Solved

How to get a hacked and banned account back?

So i have been banned from EA games for half a year now. The reason i was banned, dont know but heres the story. My account (before getting banned) got hacked by a dude from Russia. How do i know tha...

EA_Aljo
2 years ago
Hi there, @Apsku09

We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here.

EA_Aljo

Community Manager

2 years ago

Hi there, @Apsku09

We're not able to help with banned accounts over Answers HQ. For more information on bans, as well as instructions for disputing them, please see the article here.

Apsku09
2 years ago
Well could you atleast tell me how to get the accounts email and pssaword back because if i got my email and password back that would help. Could you guys put the old password and email into the account? Like reverse it to when it was the old email and pssword?
- EA_Barry
  Community Manager
  2 years ago
  @Apsku09
  
  Check the following link for info on securing your account:
  
  https://help.ea.com/en/help/account/secure-hacked-ea-account/
  
  Thanks.