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EA_David
Community Admin
5 years ago@Me_isPlayingNFS Hey, for account recovery you can reach out to support. https://help.ea.com/en/
However you'll likely need more info. If you check old emails perhaps you can find a receipt or proof of account ownership? If you have something of that nature support can hopefully locate the account, prove ownership, and bring it back under your control.
However you'll likely need more info. If you check old emails perhaps you can find a receipt or proof of account ownership? If you have something of that nature support can hopefully locate the account, prove ownership, and bring it back under your control.
5 years ago
Hi David. I have contacted a few advisors. They asked for some details to verify that I own the account. I gave them my billing address, IP address, phone number, and the purchases made on the account. They said they are unable to verify that I am the account owner with all that information. I think that should be enough information to verify that I own the account. If I am still not getting my account back it could have been hacked. I am trying to request live chat again but there is no option to request it.
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