2 years ago
I can't complete the tutorial
I got this game today and I've been struggling to complete the tutorial and actually play the game, at some point of the tutorial the game starts to acting weird, buildings disappear and the floor as well and then I get an infinite black screen.
I couldn't submit the file because it's too big so I'm going to send a link.
Link: https://medal.tv/games/nfs-heat/clips/1VPJwaAUVccJMX/d1337yu8Xaei?invite=cr-MSxJY08sMjU4MDA2ODcs
When you have a moment, can we try the following?
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Verify the game in via your Steam library
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Connection and Advance Connection Guides
- Check for other applications that may be limiting EA App or Game performance
- Close other running applications on your device
- Run the System File Checker tool, then Check for Windows and GPU updates
- Repair or Install the VC++ files for your game (Guide here)
- Check Drivers, Default to High-Performance GPU: Troubleshooting Graphics issues
- Restart your device in Clean Boot mode first then try again.