Hey how many cars do you have? I had a tone about 99 cars but I brought all my cars legitimately and earned all my money legitimately... Sad to say the game won't allow you to get online with so many cars bone of them trouble shooting steps work none of that works. Delete cars go solo and delete cars after you delete cars close app restore license test the net then click the box for internet and then click it once more get on need for speed let the game re connect you to the internet and you should be able to join online from there... If you still having this issue delete more cars and repeat other steps untill your able to get online. Make sure to delete the user profile in the need for speed heat wave data aswell and don't mess with the settings by doing so you might be able join any online session sessions yeah I know it sounds dumb but trust me im able to get online after doing these steps I'm sharing with you need for speed lovers