Invalid code - Online Pass
I preordered NFS Most Wanted but the exclusive content code that came with the game is invalid. Amazon.com asked me to contact you to resolve this issue.
Forum Discussion
Sorry about that !! How can I contact them ? their website does not lead me to any email.
Hi albahri987
Can you please provide more details about the game edition you ordered and the exact description?
Also, please confirm if the retailer was Amazon.com or another one available on Amazon web site.
Thank you.
Edit: can you also provide the platform? - Thanks
Hi,
Thanks for your reply.
I preordered the game on October 15, 2012 from Amazon.com ( I can provide you with the order number). You can find more detatils here:
http://www.amazon.com/gp/product/B0050SWSQQ/ref=ox_ya_os_product
I am entitled to exclusive content since I preordered the game from Amazon.com but unfortunetly the code that came with the DvD is invalid. I tried to redeem it through PS3 Store. One of my mates preordered the game from Amazon.com and his code is invalid too.
Platrform: PS3.
I am rather disappinted with the way EA treats its customers.
I bought the game brand new from Walmart yesterday for PS3 and am having the same problem as you. I can't find anywhere to try and get support from EA in person. Did you ever get an answer to your issue?
edit - actually not exact issue. My issue is the online pass code is saying that its already been redeemed, which is stupid because it is a brand new copy still in package. But still wondering if they ever responded to you.
i have the same problem with the code i bought the game from amazon and took it to my country saudi arabia. plz help solve this
