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Anonymous's avatar
Anonymous
10 years ago
Solved

Lost Game Progress due hacker!

Hey guys, It seems my brother-in-law was hacked, someone accessed his game and he lost al his progress in the game, cars.... we tried to restore it with no success, we're tried to restore the game s...
  • Damoderp's avatar
    Damoderp
    10 years ago

    Hello,

    If the Journey has been reset in the game options there is no way to restore it unfortunately.

    I strongly recommend you contact our support team to assist with securing your account.

En3rxi4's avatar
En3rxi4
10 years ago

This happened to me too. Need confirmation by EA Admin.

Bump this thread..!

Damoderp's avatar
Damoderp
Icon for EA Staff (Retired) rankEA Staff (Retired)
10 years ago

Hello,

If the Journey has been reset in the game options there is no way to restore it unfortunately.

I strongly recommend you contact our support team to assist with securing your account.

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