MOUSE ALWAYS DISAPPEARS
Every time I open need for speed heat, my mouse disappears, and as I play in a window, I really need it active, as I'm working at the same time, so I have to click on the Windows keyboard shortcut ev...
Forum Discussion
EA_Illium
EA Staff (Retired)
EA Staff (Retired)To confirm does the mouse leave the game window when playing in windowed mode or does it simply disappear in general?
Also if you have not can we give the following a try?
- Close other running applications on your device
- Try running the client and game as an admin
- Repair your game via the EA App - Repair (Library > Tile Dots > Repair)
- Clear EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Run the System File Checker tool, then Check for Windows and GPU updates
Thanks!
@EA_Illium Hello, thanks again for your attention. the MOUSE DISAPPEARS COMPLETELY, it is nowhere to be found in the windows.
Also, if you haven't already, can we try the following?
* Close other applications running on your device (Unfortunately I can't, as I play in a window so I can work too)
* Try running the client and game as administrator (It is configured as Administrator)
* Repair your game through the EA App - Repair (Library > Tile Dots > Repair) (I did this procedure)
* Clear EA app cache (top left menu > Help > App Recovery) (Doing it now at this point)
* Check for other apps that may be limiting the performance of EA apps or games (All clear, no apps)
* Run the System File Checker tool and check for Windows and GPU updates (Doing this now)
Thank you very much. After these procedures, I will test.
Also, if you haven't already, can we try the following?
* Close other applications running on your device (Unfortunately I can't, as I play in a window so I can work too)
* Try running the client and game as administrator (It is configured as Administrator)
* Repair your game through the EA App - Repair (Library > Tile Dots > Repair) (I did this procedure)
* Clear EA app cache (top left menu > Help > App Recovery) (Doing it now at this point)
* Check for other apps that may be limiting the performance of EA apps or games (All clear, no apps)
* Run the System File Checker tool and check for Windows and GPU updates (Doing this now)
Thank you very much. After these procedures, I will test.
Same thing. But that's ok, it's annoying, but when I need the mouse I click the windows key on the keyboard. Thanks
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