My account got banned because my PC was banned because of an error program

I am very sorry for your inconvenience.

First off, let me start by saying welcome to EA’s “Answer HQ”.

AHQ is a community-based support platform, so nobody here can assist. Sorry 😕mileyhappy:
To move forward on this, contact the nice folks over at account disputes, they can investigate.
http://help.ea.com/en/article/information-about-banned-or-suspended-accounts/