Forum Discussion

Anonymous

9 years ago

Solved

Need for Speed 2015 Intel Crash

Hi! I just purchased the NFS2015 thru Origin. After the game is downloaded and installed, I tried to play but fail.

It prompt a box with the following wordings:

"Detected Intel driver version #1 15.301.1201.0 12/23/2015 00:00:00 #2 10.18.10.4425 04/04/2016 00:00:00. The recommended driver version is xx.xx. 15.4251 or later. Please update your drivers at http://downloadcenter.intel.com/ before playing the game. Do you want to try and run the game anyway? There maybe stability, performance or visual corruption issues."

I tried to ignore this and get into the game. But it just crash and can't get into it once.

I have tried to run the Intel Driver Update Utility which shows that my PC is running on x.x.x.4425 version, which is the latest version.

Here is my PC's spec:

Intel Core i7-4790 3.6G

Radeon R9 380 4GB

16GB Ram

Win 8.1 64Bit

Can anyone advise the solution? Many thanks in advance!

Anonymous
9 years ago
Finally
When I connect to to the display card instead of onboard display card
it works!
Finally I can get into the game!
Many thanks for your help!

9 Replies

EA_Barry
Community Manager
9 years ago
@c0ldheart26

It looks like your machine is trying to use your Intel IGP rather than your R9 380.

Try creating a GPU profile which will help ensure your 380 is used when you play:

https://help.ea.com/en/article/setting-up-a-graphics-card-gaming-profile/
Anonymous
9 years ago
Maybe it is a stupid question...
Where can find the "Gaming" tab in AMD Catalyst Control Center (as attached)?
I can't find this tab...
Anonymous
9 years ago
I have also tried launch the game thru "AMD Gaming Evolved" client, but it still fail to enter the game. =(
EA_Barry
Community Manager
9 years ago
@c0ldheart26

Sorry the article does not exactly match what you are seeing. In step 4 of the AMD part of the article it asks you to click add, you should click add preset and then continue with the rest of the steps. It appears step 3 (gaming tab, 3D application settings) is redundant.
Anonymous
9 years ago
I have added the preset as the captioned screen.
But whenever I double click the game in the AMD Catalyst Control Center, or launch the game thru "AMD Gaming Evolved"
the error screen still prompt in the 2nd screen
Anonymous
9 years ago
Finally
When I connect to to the display card instead of onboard display card
it works!
Finally I can get into the game!
Many thanks for your help!
Anonymous
7 years ago
I still have the same problem and i didnt find the answer here any help pls
Anonymous
7 years ago
how it worked ?
can you show me please how to connect to Display Card ? cuz i have the same PC
SCARYSEKELTON
7 years ago
https://m.youtube.com/watch?v=rMP6nLaoPno
See this video
I think it will help you much