i bought the game yesterday and it was running fine then today when i try to start it i keep getting need for speed.exe has stopped working and ive tried repairing it ive uninstalled and then reinstalled still same problem and my specs are
i5 6600k
msi gaming m5 board
16gb ddr4 ram
sapphire hd7970 radeon 3gb video card
any help is appreciated
Community ManagerIt will be helpful if we could see some more info on the game crashes, these will be logged by the Windows Reliability Monitor:
Click the start button, search for Reliability, open View Reliability History, in the graph click on the most recent X symbol that corresponds to the NFS crash, in the details below right click the event and 'view technical details', copy and paste that info here please.
Thanks.
@EA_Barry wrote:
It will be helpful if we could see some more info on the game crashes, these will be logged by the Windows Reliability Monitor:
Click the start button, search for Reliability, open View Reliability History, in the graph click on the most recent X symbol that corresponds to the NFS crash, in the details below right click the event and 'view technical details', copy and paste that info here please.
Thanks.
Description
Faulting Application Path: C:\Program Files (x86)\Origin Games\Need for Speed\NFS16.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: NFS16.exe
Application Version: 1.0.0.0
Application Timestamp: 57155d11
Fault Module Name: NFS16.exe
Fault Module Version: 1.0.0.0
Fault Module Timestamp: 57155d11
Exception Code: c0000005
Exception Offset: 0000000003c16a30
OS Version: 10.0.10586.2.0.0.256.48
Locale ID: 1033
Additional Information 1: bc9f
Additional Information 2: bc9f0107041f2e004292b2d37608393d
Additional Information 3: 982b
Additional Information 4: 982b6a8b0431f05e3aafd6102cafa16f
Extra information about the problem
Bucket ID: 99b978f33c89ba570bfa0228655fd0f8 (120518142268)
Community ManagerFirst, check that your video drivers are up to date.
Next, try running Origin as an Administrator and then start the game. If you start the game via desktop shortcut then try right clicking it and run as Administrator.
http://help.ea.com/en-us/help/pc/how-do-i-run-a-program-or-a-game-as-an-administrator
If your issue persists then posting your Dxdiag report here will be useful.
http://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information
