Forum Discussion

7 years ago

Solved

Need for speed hot pursuit lost serial number

Hello,
I've been trying to install NFS:HP(2010) on my pc, but it seems i have lost my serial number. I have the physical copy of the game, so I'm not sure what to do now.

EA_Barry
7 years ago
@Justini420

Please make contact with an EA Game Advisor for assistance to see if we can help you get the game onto your account.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.

5 Replies

EA_Barry
Community Manager
7 years ago
@Justini420

If you ever redeemed that Product Code via Origin then we may be able to help you recover it.

If required, click the following link to contact an Advisor: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/
Justini420
7 years ago
What if i haven't redeemed it trough origin?
EA_Barry
Community Manager
7 years ago
@Justini420

In that case, the important part of your purchase is the Product Code and if lost you will need to re-purchase in order to play.

Not what you wanted to hear but that is the reality of the situation.
Justini420
7 years ago
Product code [Removed - Admin. Please do not post personal information on a public forum]
Theres another code like EANX7707581IS
Is there really no way to get it back?
EA_Barry
Community Manager
7 years ago
@Justini420

Please make contact with an EA Game Advisor for assistance to see if we can help you get the game onto your account.

Click the following link to get started: https://help.ea.com/en/contact-us/

For help with contacting an Advisor, please see this link: https://help.ea.com/en-us/help/faq/contact-ea-help/

Thanks.