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I think trying one of the Windows Compatibility modes will help:
https://support.microsoft.com/en-us/help/15078/windows-make-older-programs-compatible
If that does not work for you then please post the exact error you see, or post a screen shot. Thanks.
What would be the next step if the Windows 7 compatibility mode doesn't work on Windows 10?
- EA_Barry9 years ago
Community Manager
There are several Windows compatibility modes, have you tried all of them?
- Make sure Windows 10 is fully up to date with all important and optional updates.
- Make sure your video drivers are also up to date.
- 9 years ago
Hi Barry,
I've tried to use each of the compatibility modes. I haven't had any luck. Windows is updated. The driver for my PNY GTX 1060 also is updated. I closed some resident applications with no luck. I haven't put time into doing a clean boot because I'm not sure that it would be fruitful. I chose instead to test another game and I'm happy to say that NFS Rivals works, so I was able to do at least a couple races with that game. I repaired NFS HP, and I also deleted and reacquired the files. NFS HP worked fine on this machine with Windows 7 Professional.
Find attached:
Win_10_Update.jpg
GeForce_Exp_Driver.jpg
- EA_Barry9 years ago
Community Manager
Windows 10 can skip secondary installs in the name of security. Please manually run the following installers and post your results here. Note: do not skip one of the dxsetup installs, they are not the same.
C:\Program Files (x86)\Origin Games\Need For Speed(TM) Hot Pursuit\__Installer\DISK1\DirectX\DXSETUP.exe
C:\Program Files (x86)\Origin Games\Need For Speed(TM) Hot Pursuit\__Installer\directx\redist\DXSETUP.exe
C:\Program Files (x86)\Origin Games\Need For Speed(TM) Hot Pursuit\__Installer\vc\vc2008sp1\redist\vcredist_x64.exe
C:\Program Files (x86)\Origin Games\Need For Speed(TM) Hot Pursuit\__Installer\vc\vc2008sp1\redist\vcredist_x86.exe
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