DICE TeamHi,
Based on the 5003 error that you've provided I found a helpful post from another users that managed to resolve the issue:
Note that I've seen this issue before with users who were on an unstable mobile internet. Try switching to your local wi-fi, or instead to mobile data to see if that makes a difference.
Hi,
I did that and it still didn't work so I left it a while and when I opened the app it started to download the data so the data is now downloaded.
The only problem now is that the app just force closes, I tried the method provided and it didn't work is there another way of getting it to work. 🙂
Here is a screenshot of the problem
Thanks!
