It looks like we connect with Autolog on our PS3 when we were logged in on the PS3 as a different user. When we try to use the actual user we planned for Need for Speed MW, it inform us that we must have logged in Previously as another Ps3 user, and if this was a mistake we shoudl Contact Customer Service. Well here we are..
I had this issue too. I logged into the wrong account the first time I played the game and now I can't use the autolog features for the account I want to use it on. I even tried downloading the online pass for the correct account to see if it would force the Autolog to move to my main account but it didn't work. Did you get a reply to this request?
Thanks for your response. Yes, I got two options to fix this. One is a LINK that does not Run.
The 2nd suggestion was:
If this link doesn't work:
Log on to Answer HQ.
Click My Profile.(There is no option called "My Profile", but there is one called.HQ Profile")
Click the Subscriptions & Bookmarks tab. (Found this in HQ Profile)
Change your settings and click Save Changes.(Change what Settings? There are many and none logical to change the PS3 user!)
Hopefully we'll both get a clearer answer on the next round. I've sent this via my mail to.
I have the same problem.
I have been in contact with both the US customer service, AND the swedish support.
Nothing to do, the tell me that it is NOT possible to unlink a PSN account to autolog, and link another account.
Sounds so stupid to me, and i cant understand what the problem really is to do so.
It seems really stupid that they cant do anything to a problem that many seem to have.
Just annoying.
