Forum Discussion

Anonymous

8 years ago

Approved

Need for Speed Payback crashes, black screen

Hello, I have problem with NFS Payback. When I start it's black screen. Can you help me?

EA_Barry

Community Manager

8 years ago

@Roberto20005

It is likely your machine does not meet the minimum requirements for the game. Check if yours meets these requirements:

Minimum Requirements for 720p30 at low settings
OS: 64-bit Windows 7 or later
CPU: Intel i3 6300 @ 3.8GHz or AMD FX 8150 @ 3.6GHz with 4 hardware threads
RAM: 6GB
DISC DRIVE: DVD ROM drive required for installation only
HARD DRIVE: 30GB
VIDEO: NVIDIA GeForce® GTX 750 Ti or AMD Radeon™ HD 7850 or equivalent DX11 compatible GPU with 2GB of memory
DirectX: 11 Compatible video card or equivalent
INPUT: Dual analog controller
ONLINE CONNECTION REQUIREMENTS: 192 KBPS or faster Internet connection

If you are unsure, you can post your Dxdiag and we can take a look:

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/