Unfortunately I can't offer further assistance on the forums. At least you have all the information need right now. Have a nice weekend.. 🙂
Alright, thank you. I tried all the steps except updating graphics driver. I'm going to try that today. Last time I did it messed up the graphics on numerous games so I reverted it. But thanks for your help!
Is the download version guaranteed to work, barring my graphics is updated and everything else has been checked?
DICE TeamWhen updating your gpu drivers, you might want to do so with a clean install to avoid problems.
I cannot guarantee that the download version will work because there are different reasons for why a game isn't working, but it is definitely worth checking out. If it still doesn't work, please provide me with a dxdiag and I will investigate further.
Will do! I believe my graphics driver is an integrated Intel, and I don't think you can do a clean installation with those (correct me if I'm wrong). I'm going to try Live Chat again tomorrow for the digital download code, still haven't had success contacting yet, so I'll get back to you after I get to try that.
DICE TeamThanks for the information.
It could be that the game won't launch due to your Intel Adapter not having enough dedicated video memory. The requirement is 256mb, from experience most Intel Adapters only have about 64mb.
I can confirm that for you if you add the dxdiag. You can also test your system on the following website:
http://www.systemrequirementslab.com/cyri/requirements/need-for-speed-shift/10904/?p=r
Well it gets stranger. I also recently bought Hot Pursuit (2010), and it runs fine. Same video card requirement. I tried that website, passed everything but the video card, BUT it shows I have 1.6gb memory...and so I pass all the subcategories...weird. I guess I don't pass it because its not an Nvidia or ATI? Only other problem it shows is "?" rating for operating system, since Windows 8 wasn't out when Shift released, though it wasn't for Hot Pursuit either.
Also I tried updating graphics driver, that didn't solve it either (again, even un-updated, works with Hot Pursuit lol).
I still haven't been able to contact anyone through LiveChat. I've tried several times, usually between 4-7pm eastern. I usually can't try earlier because of work. Is there anyway you could do the switch to digital version for me?
I have attached my dxdiag as well.
