Forum Discussion

Not applicable

5 years ago

Need for Speed The Run - Connection lost in multiplayer Xbox 360

Hello, we are a lot of players from the NFS community having tried to play the multiplayer of NFS The Run recently since the servers' closure announcement for August 31st, but we couldn't complete a...

EA_Barry

Community Manager

5 years ago

@Escadias

See the following links for connectivity info and help, thanks.

http://help.ea.com/en-us/help/faq/connection-troubleshooting-basic

http://www.help.ea.com/en-us/help/console/connection-troubleshooting-advanced-xbox

https://help.ea.com/en-us/help/faq/opening-tcp-or-udp-ports-for-connection-issues

Escadias
Not applicable
5 years ago
@EA_BarryI made sure my router used IPv4, my NAT is open and my router uses uPnp so ports are automatically forwarded. Everything is fine on my side. I don't have any connection issues in other EA games / Xbox 360 games / Xbox Series X games.

Need for Speed Undercover multiplayer works, so my connection is not the problem.
And I tried with other people who also have the same connection settings as you explain.
dawidsm1
Not applicable
5 years ago
@EA_Barry The problem is servers have some issiues on EA side😩
CraigKingx
New Adventurer
5 years ago
@EA_Barry It seems this is the same for NFS Carbon too ☹️ Seems like the problem is on EA's side.. is there actually still anyone that works on these Servers for maintenance? (not a dig, genuine question mate)
oGoTheWanderer
Not applicable
5 years ago
@EA_Barry Those steps don't help in anything. The servers are broken. Nobody in the world can play multiplayer on the Xbox 360 version. Let me say this again Nobody in the world can play multiplayer.

This is an issue on EA's side.

CM Edit: Don't mass tag.
- CraigKingx
  New Adventurer
  5 years ago
  @oGoTheWanderer I would just love a responce with some form of actual answer.. mainly- Is there still a team that manages issues like the Online connectivity issues on X360 for Carbon? etc.
Escadias
Not applicable
5 years ago
@EA_Barry Are there any news on your side ? There are only 3 weeks remaining until the scheduled closure, and the multiplayer still doesn't work.