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alamsas's avatar
alamsas
5 years ago

NFS HEAT - Crashing Xbox Series X (affecting SSD/other games?)

Had my Series X for several months now and since I've had issues with this game, I've been actively avoiding playing it on my Series X and it's frustrating that I have to play it on my Xbox One. Sinc...
nfs heat
xStrelok7's avatar
xStrelok7
5 years ago

Hi, I've been playing nfs heat on my xbox on gamepass, game started to lose sound, and at the end freezing. Restarted but on launch everything is black and doesnt load. Tries reinstalling game, same happened.

  • EA_Blueberry's avatar
    EA_Blueberry
    Icon for Community Manager rankCommunity Manager
    5 years ago
    @xStrelok7 Do you use a custom Gamertag picture by any chance? I've seen similar outcomes when that's being used.
    • COMINEEYEAHA's avatar
      COMINEEYEAHA
      5 years ago
      @EA_Blueberry wrote:
      @xStrelok7Do you use a custom Gamertag picture by any chance? I've seen similar outcomes when that's being used.

      I’m sorry, but that answer is absurd. You can’t possibly sit here and say that’s part of the problem. EVERYONE is going to have a custom gamertag picture, how in the hell would that cause this game to crash? 

      • EA_Blueberry's avatar
        EA_Blueberry
        Icon for Community Manager rankCommunity Manager
        5 years ago
        @COMINEEYEAHA

        What I mean is a custom uploaded picture rather than one of the Xbox default pics to select from. I manage the sports titles and jumped in this thread to help out, I'm sorry if my response came off absurd. It's a similar issue I saw what happened in UFC which I thought could help.

        Are you using an external hard drive or have anything hooked up to the console's USB slots? Just to verify third party devices aren't at play here? (Guitar Hero Dongles caused players to get stuck at the loading screen for FIFA and some external drives caused performance issues for UFC)
    • xStrelok7's avatar
      xStrelok7
      5 years ago

      No I don't, the game was running normaly next day, thanks for reply. It's fixed for me now.

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