NFS Heat: High Alert races bug

Product: Necesidad de calor rápido
Platform:Sony Playstation 4
Summarize your bug high alert racing reward not obtained, final pieces not unlocked
What car were you using? Lamborghini Huracan Performante (2018) Camaro SS (1967) 370Z Heritage Edition (2019) Lancer Evolution IX (2007)
Was the car your own build or downloaded from the in-game community? Personal Build
What was the last event you played? High alert Level 3 near Taranis Sprint event
Was it a day or a night event? Night Event
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I ran multiple high alert events without receiving rewards
What happens when the bug occurs? event rewards are not earned
What do you expect to see? Final pieces unlocked

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The game features many bugs from the world,

like cars popping out of nowhere in front of you,

police cars falling from the sky, Police cars coming out of the lagoons,

but the most disappointing thing is do high alert races and not get some rewards

These kinds of mistakes make the game experience very bad,
Player cannot achieve anything by doing these events
that throw the best pieces of the whole game,
leaving the player frustrated,
because without those pieces it is almost impossible to compete online,
because the other players can have these final pieces getting a lot of advantage