Seems like this problem has existed since November how the hell is this still an issue in January. I bought the game after Christmas seemed fine for first play through. Now every time I log in its saying Item System Synchronization failed. Please contact customer support and I keep losing the cash gained before last save. It happened once and I went from 18,000 to 100 in cash, so I googled to find this forum complaining about said bug. Therefore I raced again after reading it could be something I'm doing wrong and so made sure I was connected whilst playing and not leaving the game on whilst not playing and earned 31,000 then exited to garage, first after earning like 16,500 then after earning 14,500. I exited and shut down game then I tried logging in again and it's back to the 18,000 I had at the start of the bug!!! I'm lucky I read about this bug before putting serious time in but I've spent money to buy this game and its basically unplayable! I wouldn't mind a refund or something cos if it isn't fixed by now It won't ever be!
I'll also be boycotting all future EA games if this is the kind of service loyal customers get and especially NFS series.